Contact Us

Best Poker Sites is an independent research and comparison site for US poker players. If you've got a question about how we rank online poker sites, spotted something out of date, or want to flag a licensing or bonus detail that's changed, this is the place to send it.

What we can help with

We hear from readers across all three groups our site serves: casual players double-checking whether a site is safe to deposit on, regular grinders asking about rakeback or traffic at their stakes, and players switching sites who need to know if a poker room accepts play from their state. Whatever camp you're in, a few things are useful to know before you reach out:

• Accuracy questions — bonus terms, wagering requirements and state availability change often. If something on the site looks out of date, tell us which page and offer, and we'll review it.
• Ranking and methodology queries — if you want to know why a site sits where it does, or how a particular factor was weighted, we're happy to explain our reasoning.
• Corrections — we do our own research rather than relying on operator marketing, but mistakes happen. Genuine corrections, backed by a source where possible, get priority.
• General feedback — suggestions for sites to add, formats to compare, or sections you'd like to see covered.

What we can't do

We're a comparison and review resource, not a poker site, a payment processor or a regulator. That means there are some things we're simply not able to help with:

• We can't process deposits, withdrawals, account verification (KYC) or bonus claims — those all sit with the poker site itself, and its own support team is best placed to resolve them.
• We can't access or change your account on any operator listed on this site, including Coinpoker, Bovada, Stake, Ignition, Americas Card Room, Black Chip Poker, Ya Poker, BC Poker, Betonline or Jack Poker.
• We can't offer legal advice on whether online poker is permitted in your specific state — rules vary and change, so always confirm directly with the operator and your state's regulator before playing.
• We don't provide problem gambling counselling directly, but we point readers toward the right resources below.

How our reviews stay independent

Best Poker Sites may earn a commission when a reader clicks through to a poker site and signs up. This is standard for comparison sites and does not affect how we score or rank operators — a site's position reflects our assessment of things like traffic and liquidity, game variety across cash games, MTTs, Sit & Gos and Spin & Go formats, rake and rakeback value, software quality, deposit and withdrawal options, and licensing, not how much commission it pays. You can read more about how the site operates on our About Us page, and the full terms of use are set out in our Terms and Conditions.

Before you write in

A quick checklist that tends to get questions answered faster:

1. If your query is about an account, deposit or withdrawal issue, contact the poker site's own support team first — they hold your account details and can act directly.
2. If you're asking about a specific ranking or bonus, note which operator and page you mean.
3. If you're flagging outdated information, a link or screenshot helps us verify it quickly.
4. Keep queries about site content, feedback, or corrections separate from account-specific issues — the two go to different places.

If gambling is becoming a problem

Online poker is a game of skill and chance, and outcomes are never guaranteed — no site, bonus or strategy changes that. If you or someone you know is struggling to keep gambling under control, help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. Most regulated states also offer their own self-exclusion programs and support services through the poker sites themselves. Our Responsible Gambling page has more on staying in control and where to turn for support.

Online poker for real money is restricted to players aged 21 and over in most regulated US states (18+ in a small number), and only where the operator holds valid licensing to serve your state. Availability, bonus terms and deposit methods vary by operator and location, so always confirm the details directly with the poker site before signing up.