Souvia
Order by Phone 602.938.1216

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Employment Opportunities

Tea Consultant Needed

Location: 7th Street and Coral Gables, Phoenix

Tea Consultant

If you have a passion for working with people and a love for all things tea, Souvia� Tea might be the place for you! We are looking for a customer service- focused individual for the position of Tea Consultant.

Souvia Tea, founded in 2005, is the Phoenix metro area's award winning source for a wide variety of teas, herbals and tea essentials. Become a part of our passionate, knowledgeable staff and help us meet our goal of educating our customers on the quality and benefits of tea. We host tastings, classes and seminars in multiple locations throughout the valley.

Successful candidates must be eager to learn about our extensive product line and to follow an exacting process in order to provide the best possible customer service every time . We are looking for individuals who demonstrate superior communication skills and show a propensity for working with a diverse group of clientele.

Duties include:

  • Provide customer service including greeting customers and taking a proactive approach to meeting their needs
  • Educate customer about and make recommendations for our products
  • Receive and process cash or credit payments
  • Stock inventory and requisition new stock
  • Perform opening and closing duties including balancing cash drawers, making deposits, and cleaning the store, washing service items and cleaning dining area
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

Skills and Requirements:

  • 2-3 years of comparable customer service and retail sales experience
  • Basic math skills
  • An aptitude for customer service and sales
  • Accountability and initiative

Souvia Tea offers a comprehensive compensation package including competitive pay, free tea, and employee discounts.

All applicants must be available for at least two Saturdays per month and two mornings per week.  Sundays are occasionally required during holidays and for classes.

Application is here

Please mail your application or deliver your application in person at the following location:

Souvia
15414 N. 7th Street #8
Phoenix, AZ 85022

Or Fax it our corporate office a 1.206.350.4597

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